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SPEDIZIONE GRATUITA PER ORDINI SUPERIORI A 49 € (Totale Prodotti)

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Conditions of Sale

ARTICLE 1 - PRICE

The prices of the products published on our website are in EURO and do not include shipping costs. The published prices are inclusive of VAT.
All orders placed on the site are payable in EUROS. The prices of the articles displayed on the site may undergo periodic variations depending on the adjustment of the price lists of our suppliers. The products will be invoiced based on the rates in effect at the time of confirmation of the orders, but reserves the right to verify the availability on such date.

ARTICLE 2 - CONDITIONS OF PAYMENT

We accept payments with PayPal and Credit Cards through a secure payment system. We also accept bank transfers, Refills Postepay and cash on delivery. It is also possible to pay cash in case goods in the office.

ARTICLE 3 - DELIVERY / COLLECTION IN THE HOME

The goods available will be sent as soon as we have received confirmation of your payment (immediate payment with credit card or postepay recharge, 2-3 days for bank transfer).
The availability of the goods is always to be considered indicative and not binding, because any out of stock or discontinued production of the article. In the event that one or more of the products requested are no longer available, we will send you an e-mail to the Customer informing him of the missing article, and proposing the replacement with another item, or receive a refund for the missing article.
Shipping: shipping is via courier at a cost fixed 6,90 € , free for orders over 75,00 € .

Ideas Felt will not be held responsible for delays due to strikes of postal services or other items imponderable provided for by the legislation on the transport of goods and of goods.

Delivery address: we ship our products exclusively to Italy. In the case of a request shipping to another Country, we reserve the right to cancel the order.

ARTICLE 4 - CUSTOMER SERVICE

For any information or questions you can contact our Customer Service:

- via e-mail: info@ideeinfeltro.it
- via Phone: 0825.445434

ARTICLE 5 - SATISFIED OR REFUNDED

Within 14 calendar days from the receipt of the goods, you can exercise your right of withdrawal if you do not find the product of your liking. Ideas Felt will, at your choice, to refund the value of the product inclusive of any ancillary expenses (freight and order management) or to replace the item with an equivalent product.
The costs and risks of transport for the return of the asset are charged to the customer (legislative Decree 206/05, art. 67).
The right of withdrawal is only applicable if the product, even if it is open, it is "as new", undamaged, complete (packaging included), in perfect condition, complete with all the accessories also undamaged. In the case of products that do not satisfy these characteristics, the Ideas Felt reserves the right to refuse cancellation, or apply a discount on the price.
NOTE: The right of withdrawal does not apply to goods made to measure, personalised or ordered items to the supplier at the request of the customer. To take advantage of the right of withdrawal is necessary:
Within 14 calendar days from the date of receipt of the goods, give notice, by registered letter with acknowledgment of receipt (return receipt) addressed to:

Ideas in Felt
via Castello, 2
83035 Grottaminarda (AV)
Send an email to info@ideeinfeltro.it with the subject: "Return Order" and with the text:
- Name and Surname
- Email with which you registered on the site
- Order Number
- The Date Of Receipt Of The Goods
- The Date Of The Invoice
- N° Invoice
- Code of the Products that you want to return
- Reasons of the Return
- Any additional comments.
Follow communication on the part of the Customer Service Ideas in the Felt with the indication of the mode of return of the product

ARTICLE 6 - DAMAGE FROM TRANSPORT

In the case where the products arrived damaged and you require an insured shipping, you have the opportunity to receive a full refund of the product or damaged products, or the re-sending of the same (upon return of the damaged goods, at your own expense).
In the case where the client had NOT requested a shipment is insured, there will be no refund or replacement of the damaged products.

ARTICLE 7 - RESPONSIBILITY AND LIABILITY

The images of the products on ideeinfeltro.com are original photographs, but they are, however, indicative only and not limited. Do not exclude possible differences due to the different visualization tools. The proposed products are in accordance with the Italian laws in force and to standards applicable in Italy. The photographs, texts, graphics, information and characteristics reproduced and illustrating the products are not contractual. Then, the Ideas Felt can't be considered responsible in case of an error or omission in one of these photographs, texts, graphics, information or characteristics of the goods or in case of modification of the characteristics of products by suppliers. For any question on our products you can contact our Customer Service. Ideas Felt can not be considered liable for a breach of the contract concluded in case of stock shortage or unavailability of product, force majeure, disruption or strike, total or partial, in particular postal services and means of transport and/or communication, flood, fire. Hypertext links may send you to other sites different from the site of the Ideas in Felt. Ideas, Felt rejects all responsibility in the case where the content of these websites contravenes the legal and regulatory provisions in force.

ARTICLE 8 - PROTECTION OF PERSONAL DATA

Ideas Felt that it will not disclose to third parties the information that you tell us. These information are confidential. Will be used by its internal services only for the treatment of your order and to reinforce and personalize the communication and the product offering reserved for customers of Ideas in the Felt, especially via the newsletter. The present article may not prevent the global sale of the company or the transfer of assets to third parties. Then, in accordance with the law Computer and Freedom of 6 January 1978, you have a right of access, rectification and opposition to personal data concerning you.

ARTICLE 9 - INTELLECTUAL PROPERTY

All the texts, comments, works, illustrations and images reproduced on sites published by Ideas in the Felt are protected by copyright and intellectual property, all over the world. For this reason, and in accordance with the provisions of the Code of intellectual Property, it is authorized only a private use unless there are provisions different even more restrictive code of intellectual property. Any other use will be considered as a counterfeit and sanctioned under Intellectual Property unless prior permission of Ideas in Felt. Any total or partial reproduction of sites published by Ideas Felt is strictly prohibited.

ARTICLE 10 - DISPUTES

This contract is subject to Italian law. Any settlement of a dispute can be made at our Customer Service; in the case of non-consensual agreement, will be under the jurisdiction of the Italian court.

ARTICLE 11 - DUTIES OF THE CUSTOMER

When on the order form you confirm your purchase, you declare to accept its contents and the general conditions of sale of Ideas in Felt. The present general conditions of sale are governed by Italian law and can be changed at any time and without notice.


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